Support
Knowledge Base
Everything you need to know about using SwiftBid to write winning bids.
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Our knowledge base is under construction. Full articles are coming soon.
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Getting Started
- article How to create your SwiftBid account
- article Placing your first bid order
- article Understanding your dashboard
- article Choosing the right plan for your needs
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Document Preparation
- article Supported file formats and sizes
- article Preparing your tender documents for upload
- article Uploading previous bids for better results
- article Tips for maximising AI output quality
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Understanding Your Bid
- article Reading the compliance matrix
- article Understanding the win probability score
- article How to request a revision
- article Exporting to Word and PDF formats
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Account & Billing
- article Managing your account settings
- article Payment methods and invoicing
- article Requesting a refund
- article Deleting your account and data
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Can't find what you need?
Our support team is here to help. Get in touch and we will get back to you within one business day.